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  • How do I place an order?
    Search for a product on either our local online store or on our partner site Turaco (link on the bottom of the Shop page). If you can't find the product you're looking for or need more information about our products or services, call Teresa (Moose Jaw) or Bonnie (Dalmeny) at the phone numbers below in the footer or on the Contact page and we will do our best to fulfill your requests. Alternatively if you are still unsure of product information or how to order from us, please drop us a line by filling out the Contact form on the Contact page and we will work one on one with you to get you what you need!
  • What types of payment do you accept?
    VISA and Mastercard for online purchases, and many other payment options in store
  • Do you ship to me?
    We can ship through Canada Post using Canada Post rates. We typically charge a flat fee of $20at the time of checkout.
  • Do you ship products internationally?
    Due to shipping logistics, we are not shipping internationally at this time. Please contact us with any questions.
  • How long does shipping take?
    - If ordered from in-store we will ship as soon as we can - If ordered on Turaco (our online store), product is ordered by customer, Turaco ships to us when they have in stock, and then we notify customer when it is in for the rest of payment, pick up or delivery. ​
  • What are our business hours?
    Dalmeny Tuesday-Friday 10am-5:00pm Saturday 10am-4pm Sun & Mon CLOSED Moose Jaw Online Only If you would like to reach us after hours, please call and leave a message at 306-694-0700 (Moose Jaw) 306-254-2020 (Dalmeny) or fill out our Contact Us form.
  • What is our return policy?
    We gladly accept exchanges or return for store credit on regular priced, unopened merchandise accompanied by a receipt within 30 days of purchase. Final sale items include: open stock paper, cut ribbon, open stock pens, open inks and like items, discounted merchandise, books and magazines.
  • How do I return a purchase?
    Our return policy is to exchange the product in store, or call the store closest to you.
  • How do I register for a class or upcoming retreat?
    Each class, retreat, or other event open for registration will be posted on the website under our Events section. Please register online to ensure your spot!
  • What if I register for a class and can not make it?
    Class fees are non-refundable. We will provide you with the kit. You may pick up your kit anytime after the class date. If you cancel the class with less than 72 hours notice for which no kit is available you will recieve a full store credit less a $5.00 administration fee.
  • What supplies do I need to bring to class?
    The basic supply list below is required for every class. Any additional supplies that may be required can be found in the description for each class. paper trimmer adhesive (double sided tape, liquid glue & glue dots) dimendional adhesive (foam squares or foam tape) pencil & ruler scissors
  • Can I bring my child to class?
    Children 13 years or older may attend any class or workshop, provided their fee is paid and they are accompanied by an adult taking the class. Ages 16 and over may attend any class as an adult. Please Note: In consideration for other participants, no babies or small children please.
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